Urgent and Trauma Care Safety Initiative

Urgent and Trauma Care Safety Initiative

The pressures on emergency medicine are well known and dominate headlines every winter. Increased attendance at emergency departments and increased admissions have left many trusts struggling to consistently reach the four-hour target.  

Collaboration with internal and external partners and the introduction of technologies to manage capacity and care can all contribute to improvements in the delivery of service and safety. In high stress and fast paced environments, it is vitally important that staff feel they can speak up, that their ideas for improvement are heard and that patients received quality and safe care. This award recognises these challenges and looks to celebrate achievements that result in better outcomes.  



Winners of this award will be emergency, urgent and trauma teams and departments which have created the most significant efficiencies. Entries are welcomed from all NHS teams including A&E, ambulance and trauma teams. Judges are looking for single initiatives with measurable enhancements to safety and quality as well as staff and patient experience.

Judging Criteria :


  • Describe the service and the context in which the need for improvements in quality and safety were needed
  • An explanation of how it aimed to achieve better service delivery in emergency, urgent or trauma care 
  • Show a demonstrable focus on patient safety in the focus of the initiative
  • What targets were set and what measures were put in place to measure success?


Evidence the project has led to improved safety in the delivery of emergency, urgent or trauma care. This should include a quantitative aspect – for instance, demonstrable reductions in avoidable harm, improved patient outcomes, reductions in complaints or litigation, reductions in unnecessary treatment – and can also include qualitative measures such as patient experience measures, or staff satisfaction. For emergency services, proof of improved morale, retention and recruitment will be of interest.


  • Judges are looking for initiatives that have embedded and perhaps spread beyond their original setting to other involve departments or organisations, or evidence the work is potentially replicable and scalable.
  • How are the project team using their achievements to inform others in the organisation or within the local health economy?


  • Provide clear evidence the redesign has improved value in emergency, urgent or trauma care.
  • Judges are interested in projects which are delivering an improved experience for patients and their families
  • Provide evidence that enhanced processes and procedures provide staff more time to provide quality effective care. How has morale improved, what evidence can you provide to support this?


Clear evidence that all relevant parties were involved in the initiative, including patients. Demonstrably strong partnerships across and beyond the hospital, with a common understanding of the challenges faced by emergency, urgent or trauma care and an agreement on how to best overcome them.

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