Ambition

  • Describe the context of the pharmacy and medicines operation, and why improvement was required.
  • Outline the goals and targets set for improvement, and the measures put in place to check efficacy.
  • Explain how the initiative aimed to ensure compliance with the latest best practice guidelines.

Outcome

  • Evidence that the initiative has resulted in an improvement in medicines safety. This should be quantitative and can focus on one or more aspects of care.
  • Show how your work has directly contributed to the delivery of consistently high-quality care – this should have a quantitative aspect but can also include qualitative measures such as patient feedback.
  • What other benefits have been realised by the initiative?

Spread

  • Demonstrate how the initiative has embedded and spread throughout the organisation.
  • Alternatively, show how this work could be replicated and scaled in other settings or organisations.

Value

  • Clearly evidence how the initiative has improved value for patients and staff, in terms of patient experience, staff satisfaction and quality of care.
  • Show the financial and operational value of the initiative, including in terms of reduced adverse events (and therefore investigatory or litigation costs) and/or improved efficiencies.
  • Provide testimonials from patients and stakeholders to help support the entry.

Involvement

  • Provide clear evidence of a multidisciplinary approach, with all relevant parties fully involved in the work, including staff members as well as patients and families.
  • Show how stakeholders were kept engaged throughout the initiative.
  • Demonstrate how the initiative has helped develop a culture in which all members of staff can raise concerns and make suggestions for improvements.