PSA
Community Care initiative of the year

Community health services played a key role throughout the pandemic, rising to the challenge to provide essential covid and non-covid care, while maintaining patient flow to support and absorbing additional pressures across the wider health system.

The NHS Long Term Plan described several new ways of working in community care that can increase the focus on patient safety, including the development of integrated care services, virtual wards, expansion of digital health services and new discharge processes to reduce delays to patients returning home and service redesign.

Judges will be looking for examples of approaches that have had a direct impact on the safety of patients from organisations that have responded across the system to tackle clinical variation, prevention and self-care.  

Eligibility

This award is open to all NHS community care teams who can demonstrate improved patient safety and outcomes.

Ambition

  • Provide a clear rationale for the work, and provide context as to why the initiative or improvements were required.
  • What was the ambition for the project, and how did this draw on, or differ from, existing best practice?
  • Outline the targets set for patient safety and quality improvement, and what measures were put in place to achieve them.

Outcome

  • Clearly demonstrate the benefits of the initiative on quality of care, using quantitative evidence to show tangible positive impacts on the safety of patients within a community care setting.
  • Discuss any other positive outcomes that were a result of the initiative, which could include improved patient experience, waiting time reduction, capacity increase or optimised treatment pathways.
  • Include patient and/or staff testimonials supporting the efficacy of the initiative.

Spread

  • Show how these improvements in provision of safe, high-quality community care are replicable and scalable.
  • Outline the efforts made to share best practice, or examples of where this project has embedded and spread to other departments, settings or organisations.

Value

  • Clearly evidence how the initiative has improved value for patients and staff, in terms of patient experience, staff satisfaction and quality of care.
  • If possible, provide evidence of value creation in other areas, in terms of increased capacity, reduced costs, reduced variation and/or improved efficiencies.

Involvement

  • Show how patients were involved in decisions around their care, and their views were embedded in the design of the initiative
  • Provide clear evidence of a multidisciplinary approach, with all relevant parties fully engaging in the work, including managers, medics and nurses as well as patients and families, and how this has led to improved safety
PSA
Community Care initiative of the year

To find out more

Contact Ryan Bessent for information on how to get involved with the Patient Safety Awards 2021 on 0207 608 9045 or email at ryan.bessent@wilmingtonhealthcare.com