improving care for older people
Improving care for older people initiative of the year

How to apply

  1. Register an account.
  2. Start your entry (save it in-progress).
  3. Submit your entry to be in the running.

Best of luck!

For any questions, please contact Ryan Bessent


View the 2020 winners project showcase

As life expectancy increases, so too does the number of older people living with highly complex healthcare needs. Much research has demonstrated the scale of the issue and the need to find better ways to care for our older citizens and minimise risk. This need has been heightened by the vulnerability of these individuals throughout the covid-19 pandemic, and over the last year pathways have had to be urgently re-evaluated to address this issue.

Our judges will be looking for work that increases the quality as well as the safety of patient experience, perhaps by making it easier for multiple healthcare professionals to feed into an individual’s care, or ensuring the patient, and not just their relatives, is involved in decisions around their care. This award will celebrate and recognise those organisations acting to provide consistently safe, high quality care to older people


Entrants for this award can be any organisation from across NHS trusts, community and primary care as well as other public sector bodies improving healthcare for older.


  • Describe the context of care given to older people, including descriptions of all organisations responsible
  • Identify the need for improvement in care and what steps were taken to put this initiative in place
  • Outline the goals set, what checks and balances were in place, and how success could be measured
  • Explain how the initiative was informed by existing best practice or evidence


  • Evidence that the initiative has led to an improvement in patient care as a direct result of the initiative
  • This must include a quantitative aspect, and can cover any aspect of the safe delivery of care but can also include qualitative measures such as patient feedback.
  • Discuss how the initiative has helped improve integration across organisations in the care of children and young people, and how this has led to improved safety
  • What other benefits have been realised as a result of the project?


  • Provide evidence that your patient safety improvements have potential in other settings or organisations
  • How have the achievements been replicated or scaled to other departments, specialisms or organisations?
  • Describe any work that partner or collaborating organisations have done to share results


  • Demonstrate how the initiative has enhanced the patient experience or ability of staff to manage care more effectively
  • Consider the impacts of the initiative on reducing attendance and bringing care closer to the patient
  • Outline how any collaborative or partnership work, redesign of pathways or treatments, or training has helped deliver financial value as well as value to the patient.
  • Provide testimonials from patients and stakeholders to help support the entry.


  • Show how patients were involved in decisions around their care, and their views were embedded in the design of the initiative
  • Display how other relevant parties were involved in the initiative, including families, carers, collaborating organisations, key stakeholders and staff, and how this has led to improved safety.
  • Demonstrate how strong partnerships across a care economy have been developed, including with the third sector as appropriate

Improving care for older people initiative of the year

improving care for older people
Improving care for older people initiative of the year

To find out more

Contact Ryan Bessent for information on how to get involved with the Patient Safety Awards 2021 on 0207 608 9045 or email at