Ambition

  • Describe the digital patient safety challenges facing your organisation or system, particularly in relation to rapid digital transformation, complex clinical workflows, data integrity, or AI-enabled tools.
  • Identify the need for improvement and outline the steps taken to design and implement safety-focused digital initiatives.
  • Explain governance arrangements, including who holds accountability for digital clinical safety and how safety considerations are balanced with rapid innovation and deployment.
  • Outline the goals, safeguards, and measures of success used to ensure new or existing digital technologies are safe for patients.

Outcome

  • Provide evidence of measurable improvements in patient safety directly attributable to the digital initiative.
  • Include quantitative data where possible (e.g., reduced medication errors, improved accuracy of clinical alerts, lower rates of miscommunication, reduced delays, fewer system-related incidents) as well as qualitative insights such as staff feedback, patient feedback, or evidence of safer workflow integration.
  • Demonstrate how clinical risk assessment processes, incident reporting, learning responses, and post-implementation monitoring have strengthened digital clinical safety across the organisation or system.
  • Show compliance with relevant standards and guidance such as DTAC, data security requirements, and medical device safety frameworks.

Value

  • Demonstrate the impact of the digital initiative on patient experience, staff efficiency, and safe clinical decision-making
  • Where possible, outline value creation such as reduced avoidable harm, enhanced reliability, decreased downtime, improved workflow efficiency, or reductions in investigatory or litigation costs.
  • Explain how embedding digital clinical safety has contributed to the wider organisational or system vision for patient safety and long-term quality improvement..

Spread

  • Provide evidence of how learning, tools, or safety practices have been shared within the organisation or across system partners.
  • Show how digital clinical safety improvements have been replicated, scaled, or adapted for use in other departments, pathways, or organisations.
  • Describe efforts to build a culture of continuous learning, supported by feedback loops, safety events, and ongoing reviews of digital risk.

Involvement

  • Describe how patients, staff, clinical teams, digital specialists, and technology partners were involved in the design, testing, or implementation of the initiative.
  • Provide evidence of active collaboration that ensured risks were identified, communicated, and mitigated effectively across the organisation or system.
  • Show how patients, carers, and members of the public were placed at the centre of digital safety decision-making, including through co-design, transparent communication, or user-focused testing