Ambition

  • Describe the organisation(s) and the patient safety dynamic including the key stakeholders.
  • Outline the goals and initiatives set for improvement, and how these are continuously measured and updated over time.
  • Explain how the programme evolves to meet the latest best practice guidelines – judges are looking for an iterative programme with constant change.

Outcome

  • Evidence that the QI initiative has resulted in an improvement in safety for patients.
  • This must include a quantitative aspect and can focus on one or more aspects of care.
  • Show how the QI initiative has directly contributed to the delivery of consistently high-quality care – this should have a quantitative aspect but can also include qualitative measures such as patient feedback.
  • What other benefits have been realised by the initiative?

Spread

  • Demonstrate how the initiative has embedded and spread throughout the organisation.
  • Alternatively, show how this work could be replicated and scaled in other settings or organisations.

Value

  • Clearly evidence how the initiative has improved value for patients and staff, in terms of patient experience, staff satisfaction and quality of care.
  • If possible, provide evidence of value creation in other areas, in terms of increased capacity, reduced adverse events (and therefore investigatory or litigation costs) and/or improved efficiencies.
  • Provide testimonials from patients and stakeholders to help support the entry.

Involvement

  • Show how patients remain involved in decisions around their care as the programme evolves, and how their views are embedded in the design of the initiative.
  • Provide clear evidence of a multidisciplinary approach, with all relevant parties fully engaging in the work, including staff at all levels as well as patients and families.
  • Demonstrate how the initiative has helped develop a culture in which all members of staff can raise concerns and make suggestions for improvements.